Returns & Exchanges
At GOLFBUDDY UK, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for items in original, unused condition. If your device or accessory doesn't meet your expectations, our streamlined process ensures a quick resolution.
Initiate Your Return
Contact our customer support team with your order number and reason for return to receive a unique Return Merchandise Authorization (RMA) number.
Package Your Item
Securely pack your GOLFBUDDY device in its original packaging, ensuring all cables, manuals, and accessories are included to qualify for a full refund.
Ship to GOLFBUDDY UK
Affix the provided return label or use a tracked courier service to send the package to our UK service center for inspection.
Inspection and Refund
Once our technicians verify the item's condition, we will process your refund or exchange within 5-7 business days back to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing